Appointment of the Chair of the Food Standards Agency Contents

Appendix 2: Curriculum vitae—Heather Jane Hancock


Apr 2015–present Non-executive chair, Wavelength Ltd

Sept 2012–present Deputy Chair and senior NED, London 2017 World Athletics Championships and IPC World Championships.

Feb 2014–present Director, Amerdale Ltd

May 2013–Jun 2014 Commissioned to report on bias and impartiality in the BBC’s rural affairs coverage, by the BBC Trust.

Oct 2003–Jan 2014 Managing Partner, Deloitte LLP

Deloitte LLP is the UK and Swiss member firm of the global organisation Deloitte Touche Tohmatsu Ltd (DTTL), the biggest professional services firm globally. In the UK and Switzerland, Deloitte employs c 15,000 people with annual revenues of c£2bn.

Managing Partner from 2008 until retirement, one of 12-14 Executive Partners in the UK firm. Responsibilities included: Client Experience; Reputation management; Innovation and growth plans; Talent Strategy; Press, Public Affairs and Communications; Brand; Corporate Responsibility; Sponsorship; Online/Digital presence; Women in leadership agenda.

Global Managing Partner for Communications and Brand, Jan 2011to Sept 2013; member of the 24 person global leadership team.

Strategy Partner, establishing and leading three new business for Deloitte: regional government, public sector strategy, and Olympic/Paralympic services. The two first each grew to revenues of >£5m pe within two years; the latter was the third biggest account for Deloitte UK 2004–2012.

Member of UK Board 2006–2008.

Key achievements

Developed Europe’s leading Innovation Suite, for collaboration with clients on accelerated solutions to their business challenges. In its first four months, this facility delivered incremental client revenue of more than three times its development costs.

Created a new approach to impact reporting, a sector first, and changed the engagement of the firm with external stakeholders in politics, regulators and beyond.

Originated and executed the firm’s £32m sponsorship of London2012, and subsequently international Olympic relationships in the US, Canada, Germany, Austria, Singapore and Brazil. Led a 40 Partner and 450+person delivery team providing advisory and seconded services to London 2012, a programme that delivered over 750,000 hours of client service.

Repositioned the UK firm’s brand over six years: developing named sponsorships eg Deloitte Ride Across Britain, Deloitte Institute of Innovation and Entrepreneurship at London Business School, Deloitte Ignite (Royal Opera House), Deloitte Social Innovation Pioneers.

Created an integrated brand position for Deloitte globally. Designed and delivered Deloitte’s global presence at Davos 2011-2013, anchored in points of view on the role of business in society. Led on crisis communications globally. Created global brand platforms in the humanitarian sector and in the Global Social Progress Imperative.

Led the transformation of Deloitte’s CR programme, becoming the sector leader in terms of scale and impact of the contribution, and attracting numerous external awards. This included originating the firm’s position on disability sport, including securing matched funding from Government, and the creation of the first nationwide corporate challenge focussed on disability (the Deloitte Ride Across Britain)

In a matrix organisation, I have variously carried accountability for/leadership of communities of: 3–4 Partners and c30 strategy consultants in P&L; 8 Partners and 150 professionals on Talent; 45 Partners and 550+ people on London2012; 300 professionals in our Brand, Markets and Communications team in the UK; 50 global employees and a Comms and Brand network internationally of c 250 personnel; 12 Partners on international Olympic relationships; and 43 Partners and 40 direct team members on Innovation and Brand.

July 2000–Oct 2003 Executive Director, Environment

Yorkshire Forward

Executive responsibility for the RDA’s intervention in: property development; sustainable development; urban and rural renaissance; Urban Regeneration Companies; transport; tourism.

Originated and delivered the Urban Renaissance concept, delivering world class masterplanners to declining or purposeless urban centres in the region. This approach won a prize at the Venice Biennale.

Led the regional economic response to foot and mouth disease, including the only economic hardship fund operated in England.

Originated and led disposal of former English Partnerships investment portfolio and aggressive new acquisitions strategy for strategic development in urban centres. Accountable for property portfolio valued at c£350m.

Joint Venture negotiations with UK Coal and Railtrack for major development sites, including through Compulsory Purchase.

Jan 1998–July 2000 Chief Executive, Yorkshire Dales National Park Authority

Apr 1996–Dec 1998 Managing Consultant, Deloitte and Touche, Leeds

Feb 1994–Apr 1996 The Millennium Commission

Sep 1988–Feb 1994 Civil Service

Nov 1993 Head of Millennium Commission Unit, Dept of National Heritage (now DCMS) (Grade 5)

May 1992 Private Secretary to the Permanent Secretary, Department of National Heritage

Oct 1990 Private Secretary to the Home Secretary, The Home Office

Sept 1988 Fast stream Economist, The Home Office

1987 Land Agent, Carter Jonas

Main appointments


Chairman of Governors, Giggleswick School (Governor since 2007; Chairman since July 2013)

Chair, Development Board for St John’s College Cambridge (2009–)

Member of St John’s College Cambridge Development Committee, an internal body of the Fellows

Senior Women in Public Leadership network (House of Lords), 2005–

Appointed LVO in the 2013 New Year Honours List for services to the Royal Family


Board member, the Global Social Progress Imperative, 2013–2014

Trustee, The Prince’s Trust 2000–2012; Chair, Audit Committee 2007–2012; Chair, The Prince’s Trust Regional Council for Yorkshire and Humber 1999–2007

President (2003-4) and Hon Secretary (1995–7), The Land Society, the alumni society for Cambridge graduates in property related professions

Trustee, International Business Leaders Forum, 2011–2014

Chairman, BBC Rural Affairs Advisory Committee 2003–2010

Founder Trustee, Yorkshire Dales Millennium Trust, 1996–2003

Chairman, The Football League’s Working Party on the Structure of Football, 1997/8


1984–1987 St John’s College, Cambridge: MA Land Economy: First Class

Land Society Prize: best performance in Land Economy finals

Estates Gazette Prize: national prize for best graduate surveyor

© Parliamentary copyright 2015

Prepared 7 January 2016