Written evidence submitted by The Scottish
Thank you for your letter dated the 15th September
2010. My colleague has forwarded it to me as I am
the Facilities Manager responsible for the catering services here
at the Scottish Parliament.
In answer to your questions, we do have on-site catering
facilities and they are provided by a catering contractor.
The facilities we have are listed below for you:
Staff restaurantprovides hot and cold food
items for breakfast and lunch (currently seven days a week, although
this is being reviewed) on Tuesday, Wednesday, Thursday evenings
during plenary a call order service is available.
Coffee barprovides hot and cold beverages
as well as homebaking, confectionary and retail items (such as
newspapers) this outlet is open Monday to Friday only.
Members' Restaurant & barprovides a lunch
and dinner service (during plenary) and lunch only (during recess);
open Monday to Friday only and on a Tuesday, Wednesday, Thursday
during plenary Members have priority booking although all building
users have access.
Public cafeprovides hot and cold food items
and beverages within the public area of the building open Monday
Hospitality and Eventswe also provide hospitality
and events catering available on a booking system. Mainly provided
Monday to Friday but also at weekends on request.
Like you, we are also reviewing our services. I have
previously been in contact with Sue Harrison, Director of Catering
and Retail services, about this as well as my counterparts at
the Northern Ireland Assembly and the National Assembly of Wales.
We have yet to make any decisions regarding the services and any
I would be very interested to know how you are planning
to consult with Members, their staff, and other service users
as I am currently producing a survey focusing on our staff restaurant
facility and the offer. Are you looking to use a survey or focus
groups? Also, if this is something you have done previously, I
would be interested to know how it went and if you got from it
what you expected.